Frequently Asked Questions
Camp Monk is a growing community of good-natured people and the most comprehensive resource for unique outdoor stays.
Guest FAQs
What is Camp Monk?
Campmonk is a web platform for listing, searching, discovering, and booking stays at private estates, farms, vineyards etc. We showcase camping, glamping, cabins and unique accommodations all nestled in nature.
What about toilets?
All stays listed on Camp Monk have toilets on site. They could be private or common - please look under the amenities section of each listing and you should be able to see it.
How do I create an account?
When on the home page of Campmonk.com click on Sign in. A Sign Up window will pop up and you’ll have the option to sign up via phone number, google or with your email address. Make sure to use an email that you check regularly as this will be the way that you will receive info, updates, and confirmations on any future trips!
How do I place a booking?
Once you’ve decided on an accommodation and selected the relevant options for booking it, click on “request to book” or “instant book”. If the property is on “Request to book” an SMS and email is sent to the host to review your request. Please note that sometimes the hosts may not have immediate access to the internet or phone network due to their locations in the outskirts. Usually 3-4 hours is an acceptable response time for them to revert with a reply. You will receive a confirmation through email and SMS with a payment link to complete the booking. If the property is on an Instant book you will be directed to the payment gateway to make a payment and confirm your booking.
How much time does it take to get a response for a Request to Book?
Usually 3-4 hours is an acceptable response time for them to revert with a reply, but the hosts usually reply within a few mins. Please note that sometimes the hosts may not have immediate access to the internet or phone network due to their locations in the outskirts.
What should I carry to a campsite?
Depending on your choice of accommodation you will see the amenities available. A general rule of thumb is to carry seasonal clothing depending on the altitude of the property, a first aid kit and good trekking/walking shoes. Please review the facilities and amenities section on the campsites listing before you book.
Why was my request to book an accommodation declined?
There could be many reasons the host was unable to host you at their campground, some could be non-availability of staff on that weekend, personal commitments, private gatherings etc. You could book an alternative by browsing our other listing in the area.
How do I cancel a booking?
You can cancel your booking through logging into your account and selecting your booking under “my booking”. Here you have an option “Cancel booking” to complete the cancellation. Please read through the cancellation policy here, for more information:
Super Flexible - If you cancel anytime before your check in day and time, you’ll receive a full refund (minus service fees). Flexible - If you cancel at least 24 hours before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel less than 24 hours before check in, there will be no refund . Moderate - If you cancel at least 3 days before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel within the 3 days before check in, there will be no refund. Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel within the 1 week before check in, there will be no refund. Super Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a 50% refund (minus service fees). If you cancel within 1 week before check in, there will be no refund. Super Strict (30 days) - If you cancel at least 30 days before your check in day and time, you’ll receive a 50% refund (minus service fees). If you cancel within 30 days before check in, there will be no refund.
The cancellation policy the host has selected will appear in the 'Details' section of their listing. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request. The cancellation policy corresponds to the 'check in' time the host has selected. For example, if their 'check in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check in, there will be no refund.
The cancellation policy the host has selected will appear in the 'Details' section of their listing. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request. The cancellation policy corresponds to the 'check in' time the host has selected. For example, if their 'check in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check in, there will be no refund.
Will I be charged if my request to book isn't accepted?
You will not be charged anything if your request isn't accepted.
Host FAQs
How much does it cost to list with Camp Monk?
Nothing! It’s free to list on Camp Monk. Though we have a rigorous selection process for listing the properties on our site.
Does Camp Monk take a standard commission?
Yes, we take a flat 15% commission from your gross booking earnings. 2% of it goes toward a payment processing fee that goes directly to our secure payment processor. Money you earn from Camp Monk can help you upkeep your property and pay off taxes, staff, conservation etc.
We also have a franchise program where we support our franchises with much deeper involvement. Please write to us at info@campmonk.com for more information.
We also have a franchise program where we support our franchises with much deeper involvement. Please write to us at info@campmonk.com for more information.
Is my property right for Camp Monk?
Our community of campers are looking for unique camping experiences. Camp Monk welcomes many different kinds of listings on our site from cabins, homestays, dorms, treehouses, and primitive tent campgrounds or simply an open site for wild camping. It’s up to you where you want campers to sleep on your property. That can either be in their own tent, a structure or both! As long as campers have a spot to pitch a tent or a structure to spend the night you’re welcome to list on Camp Monk! Almost anyone can be a host! It’s free to sign up and list your land. The listings available on Camp Monk are as unique as our community of campers and hosts.
How does Camp Monk work?
List your land You start by creating your listing. You can do that by visiting www.Campmonk.com and clicking on `Partner with Camp Monk`. You’ll fill out a description, upload photos, pick a price, and set your availability. This will enable us to determine if your property is a good fit for us. We will then follow up with you for a discussion and a site visit before your listing goes live.
How much money can I make?
How much money you can make depends on the number of camp spots you have, the number of days that you accept booking and the kind of infrastructure you have. E.g. booking for 8 weekend days a month for 5 campers each night at Rs 2000 per camper for one campsite is = 8 days X 5 campers X Rs. 2000 X 1 campsite = Rs. 80,000
What are my cancellation policy options?
A host will have chosen one of these six cancellation policies .
Super Flexible - If you cancel anytime before your check in day and time, you’ll receive a full refund (minus service fees). Flexible - If you cancel at least 24 hours before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel less than 24 hours before check in, there will be no refund . Moderate - If you cancel at least 3 days before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel within the 3 days before check in, there will be no refund. Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a full refund (minus service fees). If you cancel within the 1 week before check in, there will be no refund. Super Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a 50% refund (minus service fees). If you cancel within 1 week before check in, there will be no refund. Super Strict (30 days) - If you cancel at least 30 days before your check in day and time, you’ll receive a 50% refund (minus service fees). If you cancel within 30 days before check in, there will be no refund.
The cancellation policy the host has selected will appear in the 'Details' section of their listing. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request. The cancellation policy corresponds to the 'check in' time the host has selected. For example, if their 'check in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check in, there will be no refund.
The cancellation policy the host has selected will appear in the 'Details' section of their listing. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request. The cancellation policy corresponds to the 'check in' time the host has selected. For example, if their 'check in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check in, there will be no refund.
Do I need to provide access to a toilet?
Yes, we do not accept listings without clean and hygienic toilets.
When do I get paid?
Camp Monk provides a weekly payout option automated through our bank, usually gets paid the following Monday after the transaction. Please note the monies may take 24 hours to be credited to your account.
What about local laws?
We ask that you comply with laws in your State, District, Taluka, Panchayat set forth in planning and local codes.
Am I required to provide drinking water?
We require you to provide drinking water to your guests.
What about campfires?
It’s up to you to determine whether providing a firepit and allowing campfires is suitable for your property. We suggest contacting your local fire department to get the most up to date rules and regulations.
What about trash?
As part of Leave No Trace, our campers are required to pack out what they pack in. However, if you want to set up a trash receptacle, it may urge campers to Leave it Better than they found it.
How do I add an additional listing?
Creating multiple listings is helpful when you have more than one property.If you've got varied accommodation types like treehouses, tents, dorms etc it can be accommodated in the same listing.